Start saving on your energy bills today!

Upgrade to the best heat pump system
and get up to 80% back through rebates.
It's a smart investment with quick payback!

Free Quick Assessment

Start saving on your energy bills today!

Upgrade to the best heat pump system
and get up to 80% back through rebates.
It's a smart investment with quick payback!

Free Quick Assessment

Are You Eligible for the Victorian Heat Pump Hot Water System Rebate?

1. Federal Government STC Rebate

The federal Small-scale Technology Certificate (STC) scheme offers an upfront discount This rebate is applied as a point-of-sale discount on the purchase price for approved heat pump models.

2. Victorian Government Solar Hot Water Rebate

The Victorian government offers a rebate of up to $1,000 for households installing an approved heat pump or solar hot water system. This rebate covers 50% of the system cost, up to a maximum of $1,000. Eligibility criteria refer to Solar Victoria Website: https://www.solar.vic.gov.au/hot-water-rebate

3. Victorian Energy Efficiency Certificate (VEEC) Rebate

Additional rebates are available through the Victorian Energy Upgrades program. The rebate amount depends on the system you purchased, and the old system which need to be replaced. Feel free to contact us for more details.

*If you reside in other states of Australia, you may be eligible for other local rebates or benefits when purchasing a Neopower Heat Pump from our local retailers. Please reach out to us for more information.

Get Your Free Quick Assessment Now

How to Claim the Victorian Heat Pump Rebate?

Submit Your Information

Simply fill out the form and start your energy-saving journey!

Eligibility Assessment

Eligibility Assessment

Submit the form and receive free expert guidance!

Install the Heat Pump

Install the Heat Pump

Professional installation with minimal disruption!

Claim the
Rebate!

Enjoy government rebates and save on costs!

Discover Our Premium Heat Pumps

Untitled design (7)

All-In-One Heat Pump

Untitled design (8)

Split Heat Pump

Our Electric Heat Pumps: Highly Praised by Customers

4.6
Based on 40 reviews
powered by Google
Y Roger
03:20 17 Apr 25
The large-scale gas-to-electricity conversion project has achieved excellent results and is highly satisfactory.
Jay Grasso
06:31 28 Mar 25
After ringing neo power with a minor fault with our system,they sent Matthew P out within 3 hours, he was fantastic,spending a lot of time explaining how he’d fixed it and also going through all the timers,etc as we were a bit afraid of all the features and how to use them, couldn’t recommend them enough, never had tradesperson who was so dedicated to spending the time to help us,thanks again.
graceful grace
21:13 02 Feb 25
My Neopower heat pump hot water system has been fantastic! It’s super energy-efficient and has really brought down my power bills. The installation was quick and hassle-free, and the team was great to deal with. Wish I had made the switch sooner. Highly recommend!
Lucas Che
09:27 02 Feb 25
Neopower heat pump’s been awesome. Heats water fast, super quiet, and no trouble at all. Definitely a good buy!
Jenny Ni
06:44 23 Jan 25
We recently upgraded to a Neopower solar hot water system, and I have to say, it’s been such a fantastic experience! I didn’t know much about solar systems at first, but their team was incredibly patient and walked me through all the options. They even recommended the best model based on our needs. It didn’t feel like they were just trying to sell something—it genuinely felt like they wanted to help.

On the installation day, the technicians arrived right on time and were super professional. They were careful to protect our floors and furniture, and the whole process was completed quickly. We’ve been using the system for a few weeks now, and the hot water is so reliable! The temperature is always just right for a shower. Plus, knowing that Neopower uses high-quality, durable materials gives me peace of mind for the years to come.

I’m so glad we chose Neopower—it’s worth every cent. If you’re looking to save on energy bills while being eco-friendly, I’d definitely recommend them!
Nora Chang
10:37 19 Jan 25
My old hot water system broke down, and a friend recommended Neopower. I decided to go with their all-in-one heat pump system, and the installation went smoothly. The technician was friendly and answered all my questions about how to use it. I’ve been using it for a few months now, and the hot water has been super reliable, plus my electricity bills have definitely gone down. Overall, it’s been a great experience—hopefully, the system lasts a long time!
Mike T
10:34 20 Dec 24
I recently upgraded to a Neopower all-in-one heat pump, and it has been an excellent decision. The system is compact, fits perfectly in my utility space, and works flawlessly. The hot water supply is consistent, even during peak usage times, and the energy saving are noticeable -- I have already seen a significant reduction in my electricity bills. The team was professional and efficient during installation, ensuring everything was done seamlessly. I couldn't be happier with the performance and reliability of this system. If you are considering an energy-efficient hot water solution, I highly recommend Neopower!
reggie tu
05:09 17 Dec 24
highly recommend, great service
origo origo
00:03 16 Dec 24
excellent hot water system. quite and eficient. very good

EFFICIENCY

High efficiency blue titanium coating technology.

CONSERVATION

60% Annual Energy Savings.

FROST PROTECTION

Pump circulates warm water through panels at near freezing temperatures.

Group 11@2x

AESTHETICS

Sleek, black panels look great on any roof.

EFFICIENCY

The most advanced, highly-efficient coating technology.

CONSERVATION

60% Annual Energy Savings.

FROST PROTECTION

Advanced controller activates pump and circulates warm water through panels at near freezing temperatures.

Group 11@2x

AESTHETICS

Perfect for flat roof townhouse developments! Low profile design for discrete installation. Out of sight, out of mind!

Group 46

IMPACT RESISTANCE

3.2mm toughened glass absorber plate protection.

FLEXIBILITY

Two collector sizes for flexibility with installation.

Group 12@2x

RELIABILITY

Controller displays tank and collector temperature, and faults codes for easy diagnostics.

Group 13@2x

LONGETIVITY

Industry benchmark components backed by the best warranty and after sales support in the industry.

NEOPOWER HAS AGENTS
AUSTRALIA WIDE

OUR REVIEWS

We are positioned as a true market leader

5/5
4.6
Based on 40 reviews
powered by Google
Y Roger
03:20 17 Apr 25
The large-scale gas-to-electricity conversion project has achieved excellent results and is highly satisfactory.
Jay Grasso
06:31 28 Mar 25
After ringing neo power with a minor fault with our system,they sent Matthew P out within 3 hours, he was fantastic,spending a lot of time explaining how he’d fixed it and also going through all the timers,etc as we were a bit afraid of all the features and how to use them, couldn’t recommend them enough, never had tradesperson who was so dedicated to spending the time to help us,thanks again.
graceful grace
21:13 02 Feb 25
My Neopower heat pump hot water system has been fantastic! It’s super energy-efficient and has really brought down my power bills. The installation was quick and hassle-free, and the team was great to deal with. Wish I had made the switch sooner. Highly recommend!
Lucas Che
09:27 02 Feb 25
Neopower heat pump’s been awesome. Heats water fast, super quiet, and no trouble at all. Definitely a good buy!
Jenny Ni
06:44 23 Jan 25
We recently upgraded to a Neopower solar hot water system, and I have to say, it’s been such a fantastic experience! I didn’t know much about solar systems at first, but their team was incredibly patient and walked me through all the options. They even recommended the best model based on our needs. It didn’t feel like they were just trying to sell something—it genuinely felt like they wanted to help.

On the installation day, the technicians arrived right on time and were super professional. They were careful to protect our floors and furniture, and the whole process was completed quickly. We’ve been using the system for a few weeks now, and the hot water is so reliable! The temperature is always just right for a shower. Plus, knowing that Neopower uses high-quality, durable materials gives me peace of mind for the years to come.

I’m so glad we chose Neopower—it’s worth every cent. If you’re looking to save on energy bills while being eco-friendly, I’d definitely recommend them!
Nora Chang
10:37 19 Jan 25
My old hot water system broke down, and a friend recommended Neopower. I decided to go with their all-in-one heat pump system, and the installation went smoothly. The technician was friendly and answered all my questions about how to use it. I’ve been using it for a few months now, and the hot water has been super reliable, plus my electricity bills have definitely gone down. Overall, it’s been a great experience—hopefully, the system lasts a long time!
Mike T
10:34 20 Dec 24
I recently upgraded to a Neopower all-in-one heat pump, and it has been an excellent decision. The system is compact, fits perfectly in my utility space, and works flawlessly. The hot water supply is consistent, even during peak usage times, and the energy saving are noticeable -- I have already seen a significant reduction in my electricity bills. The team was professional and efficient during installation, ensuring everything was done seamlessly. I couldn't be happier with the performance and reliability of this system. If you are considering an energy-efficient hot water solution, I highly recommend Neopower!
reggie tu
05:09 17 Dec 24
highly recommend, great service
origo origo
00:03 16 Dec 24
excellent hot water system. quite and eficient. very good

Frequently Asked Questions
About the Victorian Heat Pump Rebate:

The Victorian government offers rebates of up to $1,000 for eligible households installing approved heat pump or solar hot water systems. This covers up to 50% of the system cost, helping reduce the initial investment for energy-efficient upgrades.

While the Victorian government offers generous rebates, heat pump systems are not entirely free. However, with the available rebates, the cost is significantly reduced, making the upgrade more affordable for homeowners.Get Your Free Money-Saving Assessment Now!​

Our integrated heat pump operates at a noise level of 42 dB(A), which has minimal impact on your living environment. For reference, 40 dB(A) is similar to a quiet library, and 50 dB(A) resembles the sound of moderate rainfall.

(1) Higher Initial Costs

Solution: We offer the Victorian Energy Rebates, which significantly lower your purchase and installation costs, making energy efficiency more affordable.

(2) Installation Location Requirements

Solution: If you’re unsure whether your home is suitable for a heat pump, contact our experts for a free evaluation to ensure the best solution for your property.

(3) Performance in Cold Climates

Solution: Our NeoPower heat pumps are designed to operate efficiently in temperatures ranging from -7°C to 43°C, ensuring reliable heating even in colder regions of Australia.

(4) Longer Heating Times

Solution: Our products come with large-capacity tanks, ensuring continuous hot water supply, even during peak usage times, so you don’t have to wait.

(5) Noise Concerns

Solution: The noise level of NeoPower heat pumps is only 42 dB(A), similar to a quiet library, ensuring that it doesn’t interfere with your daily life.

(6) Water Quality Issues

Solution: If you’re concerned about water quality in your area, our experts can provide professional water quality assessments to ensure your heat pump system runs efficiently over the long term.

(7) Maintenance and Repair Costs

Warranty: We offer up to 6 years of warranty coverage*.We’re always here to support you and ensure your peace of mind.

The cost of a NeoPower heat pump hot water system varies depending on several factors, including the system type, tank capacity, and installation costs. We offer integrated and split systems with tank capacities ranging from 160L to 260L. Installation complexity and labour fees can also influence the total price. NeoPower heat pumps are eligible for multiple government rebates, which can significantly reduce upfront costs. For an accurate quote, contact our experts for a free assessment.

NEOPOWER customer service

Neopower ™
Imaca Pty Ltd
ABN 651 4525 6542
1 Jellico Dr
Scoresby VIC 3179 Australia

Get Your Free Money-Saving Assessment Now!