Start saving on your energy bills today!
Upgrade to the best heat pump system
and get up to 80% back through rebates.
It's a smart investment with quick payback!
Free Quick Assessment
Start saving on your energy bills today!
Upgrade to the best heat pump system
and get up to 80% back through rebates.
It's a smart investment with quick payback!
Free Quick Assessment
Are You Eligible for the
Victorian Heat Pump Hot Water System Rebate?
1. Federal Government STC Rebate
The federal Small-scale Technology Certificate (STC) scheme offers an upfront discount This rebate is applied as a point-of-sale discount on the purchase price for approved heat pump models.
2. Victorian Government Solar Hot Water Rebate
The Victorian government offers a rebate of up to $1,000 for households installing an approved heat pump or solar hot water system. This rebate covers 50% of the system cost, up to a maximum of $1,000. Eligibility criteria refer to Solar Victoria Website: https://www.solar.vic.gov.au/hot-water-rebate
3. Victorian Energy Efficiency Certificate (VEEC) Rebate
Additional rebates are available through the Victorian Energy Upgrades program. The rebate amount depends on the system you purchased, and the old system which need to be replaced. Feel free to contact us for more details.
*If you reside in other states of Australia, you may be eligible for other local rebates or benefits when purchasing a Neopower Heat Pump from our local retailers. Please reach out to us for more information.
Get Your Free Quick Assessment Now
How to Claim the Victorian Heat Pump Rebate?

Submit Your Information
Simply fill out the form and start your energy-saving journey!

Eligibility Assessment
Submit the form and receive free expert guidance!

Install the Heat Pump
Professional installation with minimal disruption!

Claim the
Rebate!
Enjoy government rebates and save on costs!
Discover Our Premium Heat Pumps
Our Electric Heat Pumps: Highly Praised by Customers
Jenny Ni2025-01-23We recently upgraded to a Neopower solar hot water system, and I have to say, it’s been such a fantastic experience! I didn’t know much about solar systems at first, but their team was incredibly patient and walked me through all the options. They even recommended the best model based on our needs. It didn’t feel like they were just trying to sell something—it genuinely felt like they wanted to help. On the installation day, the technicians arrived right on time and were super professional. They were careful to protect our floors and furniture, and the whole process was completed quickly. We’ve been using the system for a few weeks now, and the hot water is so reliable! The temperature is always just right for a shower. Plus, knowing that Neopower uses high-quality, durable materials gives me peace of mind for the years to come. I’m so glad we chose Neopower—it’s worth every cent. If you’re looking to save on energy bills while being eco-friendly, I’d definitely recommend them!
Nora Chang2025-01-19My old hot water system broke down, and a friend recommended Neopower. I decided to go with their all-in-one heat pump system, and the installation went smoothly. The technician was friendly and answered all my questions about how to use it. I’ve been using it for a few months now, and the hot water has been super reliable, plus my electricity bills have definitely gone down. Overall, it’s been a great experience—hopefully, the system lasts a long time!
Gil F2024-12-20I recently upgraded to a Neopower all-in-one heat pump, and it has been an excellent decision. The system is compact, fits perfectly in my utility space, and works flawlessly. The hot water supply is consistent, even during peak usage times, and the energy saving are noticeable -- I have already seen a significant reduction in my electricity bills. The team was professional and efficient during installation, ensuring everything was done seamlessly. I couldn't be happier with the performance and reliability of this system. If you are considering an energy-efficient hot water solution, I highly recommend Neopower!
reggie tu2024-12-17highly recommend, great service
origo origo2024-12-16excellent hot water system. quite and eficient. very good
Lucia Wei2024-12-10We recently had the Neopower heat pump installed, and it’s been brilliant. The energy efficiency is fantastic—we’ve already noticed a difference in our power bills. The hot water is always reliable, even with multiple people using it one after another. It’s incredibly quiet, which we really appreciate, and the installation was done quickly and without any hassle. Overall, it’s been a smooth experience, and the system works exactly as promised. If you’re looking for something efficient, reliable, and easy to set up, Neopower is a great choice!
Bill2024-12-02We recently installed a Neopower all-in-one heat pump, and it’s been fantastic! The compact design fits perfectly in our home, and the system is super quiet. The installation process was quick and smooth, thanks to their professional team. After just a few months, we’ve already noticed significant savings on our energy bills. Highly recommend Neopower for anyone looking to upgrade their hot water system!
Eileen B2024-11-29upgraded to neopower all in one. very happy and it fits perfect at corner of our garage. now we never run out of hot water. our utility bill has gone down too! Def telling my friends about it and would recommend them to anyone
Vivian Shelley2024-11-29Great service, great deal
Lynette Yuan2024-11-21After installing the Neopower 300L Heat Pump and Hot Water System, we couldn’t be happier with the results! The system has a large 300-liter capacity, which easily meets the needs of our family of four. We’ve noticed a significant drop in our electricity bill—about 30% lower compared to our old electric water heater. It heats water quickly and maintains a consistent temperature, even during colder nights. The unit operates so quietly that it’s perfect for indoor installation, and the setup process took less than half a day. Overall, this has been a worthwhile investment for both comfort and energy savings.

EFFICIENCY
High efficiency blue titanium coating technology.

CONSERVATION
60% Annual Energy Savings.

FROST PROTECTION
Pump circulates warm water through panels at near freezing temperatures.

AESTHETICS
Sleek, black panels look great on any roof.

EFFICIENCY
The most advanced, highly-efficient coating technology.

CONSERVATION
60% Annual Energy Savings.

FROST PROTECTION
Advanced controller activates pump and circulates warm water through panels at near freezing temperatures.

AESTHETICS
Perfect for flat roof townhouse developments! Low profile design for discrete installation. Out of sight, out of mind!

IMPACT RESISTANCE
3.2mm toughened glass absorber plate protection.

FLEXIBILITY
Two collector sizes for flexibility with installation.

RELIABILITY
Controller displays tank and collector temperature, and faults codes for easy diagnostics.

LONGETIVITY
Industry benchmark components backed by the best warranty and after sales support in the industry.
NEOPOWER HAS AGENTS
AUSTRALIA WIDE
OUR REVIEWS
We are positioned as a true market leader
I was looking for solar hot water system in the last few months, and have compared many brands. I have found evacuated tube solar collector is better than the flat panels. There are few companies can supply evacuated tube solar hot water with 15 years warranty. Compare with others, I have found Neopower solar hot water staff are very kind and willing to explain to me everything and not push for sales. And their price is $400-500 cheaper than similar quality systems. After installation, I have seen a big difference on my power bill. It is really a good investment for me. I am very happy to recommend it to all my friends.
Good quality product, excellent services

So far so good the power consumption in the the 1st week is unbelievable, we have gone from using 30 to 40 kwhs a day to under 10 . We have hot water all year round with the gas assist we never have to worry about running out. It actually looks better on the roof than most and the price was much better. anytime I needed to know anything from Neopower themselves they have been ever so helpful and the guys we bought and had it fitted by very helpful and nice. With victorias extra $1000 it was a no brainer. Extremely happy customers here.
Date PurchasedNov 2018

This electric solar hot water system has been in use for just over a year. Since that time we have used our booster for around one month during a real cold spell in winter. It has saved us a fortune (we had a gas hot water heater before). One regret is that we did not install it earlier.

I recently replaced my old gas hot water system with a Neopower flat panel gas boosted solar system. Neopower were very professional from quoting through to installation. Matthew the installer was very thorough, helpful and informative. So far the performance is excellent. We don't notice it is there and we have plenty of environmentally friendly hot water. I have no hesitation recommending Neopower.

I purchased my Neopower unit about October 2020. My gas consumption has crashed. I estimate I will pay for the unit in 2 years based on gas savings, probably sooner. Dispatch of goods was prompt and arrived 2,500k away in perfect order apart from 2 broken tubes. However spare tubes had been sent with the original order so no drama. The unit has worked perfectly. Rain hail and shine. On the South Coast we get it all. This unit is a unit for all weather, all seasons. I've had several different makes over the last 35 years. No more. Neopower only from now on.
Purchased in October 2020.

Frequently Asked Questions
About the Victorian Heat Pump Rebate:
1. What is the Vic hot water rebate for heat pumps?
The Victorian government offers rebates of up to $1,000 for eligible households installing approved heat pump or solar hot water systems. This covers up to 50% of the system cost, helping reduce the initial investment for energy-efficient upgrades.
2. Is the Victorian government providing free hot water upgrades?
While the Victorian government offers generous rebates, heat pump systems are not entirely free. However, with the available rebates, the cost is significantly reduced, making the upgrade more affordable for homeowners.Get Your Free Money-Saving Assessment Now!
3. Are heat pump hot water systems noisy?
Our integrated heat pump operates at a noise level of 42 dB(A), which has minimal impact on your living environment. For reference, 40 dB(A) is similar to a quiet library, and 50 dB(A) resembles the sound of moderate rainfall.
4.What are the disadvantages of an electric heat pump?
(1) Higher Initial Costs
Solution: We offer the Victorian Energy Rebates, which significantly lower your purchase and installation costs, making energy efficiency more affordable.
(2) Installation Location Requirements
Solution: If you’re unsure whether your home is suitable for a heat pump, contact our experts for a free evaluation to ensure the best solution for your property.
(3) Performance in Cold Climates
Solution: Our NeoPower heat pumps are designed to operate efficiently in temperatures ranging from -7°C to 43°C, ensuring reliable heating even in colder regions of Australia.
(4) Longer Heating Times
Solution: Our products come with large-capacity tanks, ensuring continuous hot water supply, even during peak usage times, so you don’t have to wait.
(5) Noise Concerns
Solution: The noise level of NeoPower heat pumps is only 42 dB(A), similar to a quiet library, ensuring that it doesn’t interfere with your daily life.
(6) Water Quality Issues
Solution: If you’re concerned about water quality in your area, our experts can provide professional water quality assessments to ensure your heat pump system runs efficiently over the long term.
(7) Maintenance and Repair Costs
Warranty: We offer up to 6 years of warranty coverage*.We’re always here to support you and ensure your peace of mind.
5.How much does a heat pump hot water system cost?
The cost of a NeoPower heat pump hot water system varies depending on several factors, including the system type, tank capacity, and installation costs. We offer integrated and split systems with tank capacities ranging from 160L to 260L. Installation complexity and labour fees can also influence the total price. NeoPower heat pumps are eligible for multiple government rebates, which can significantly reduce upfront costs. For an accurate quote, contact our experts for a free assessment.

Neopower ™
Imaca Pty Ltd
ABN 651 4525 6542
1 Jellico Dr
Scoresby VIC 3179 Australia