Why Choose This System?

The Smart Solution for Space-Constrained Properties

Whether you mount it on the roof or lay it flat at ground level, the Neopower horizontal split heat pump is engineered for properties where a conventional upright system simply doesn't fit. Urban homes, townhouses, apartments — this system was designed with your constraints in mind.

30%
Ground-level space reclaimed by rooftop installation
20%
Potential energy savings vs ground-mounted systems
-7°C
Minimum operating temperature — year-round reliability
53 dB
Quiet operation — further from bedrooms and living areas
Neopower rooftop heat pump hot water system Neopower rooftop split heat pump installed on a property
Key Advantages

6 Reasons to Choose Rooftop Mounting

Whether you're retrofitting an existing property or specifying for new construction, rooftop heat pump installation delivers measurable benefits across every dimension.

Space Optimisation

Rooftop installation is ideal for urban settings and compact homes where yard or balcony space is limited. Studies indicate that utilising rooftops can free up to 30% of ground-level area — reclaim your outdoor space for landscaping, entertaining, or storage.

Noise Reduction

Positioning the heat pump on the roof increases the distance between the compressor and indoor living areas such as bedrooms and offices. The roof structure itself acts as a natural sound barrier, contributing to a significantly quieter indoor environment.

Enhanced Performance

Elevated heat pumps benefit from better unrestricted airflow and more consistent ambient temperatures due to fewer obstructions. This improved air supply can result in up to 20% energy savings compared to ground-mounted systems.

Increased Security & Durability

Roof-mounted units are far less accessible to thieves and vandals. They are also protected from ground-level hazards such as debris, dust, and accidental damage from foot traffic or yard work — all of which can extend the system's service lifespan.

316 Stainless Steel Longevity

Our tanks use 316 Grade Stainless Steel — widely regarded as the gold standard for hot water storage due to exceptional corrosion resistance and long service life. Backed by a 10-year parts warranty on the cylinder.

Aesthetic Preservation

For properties with strict aesthetic guidelines or strata rules, a roof-mounted unit is far less visible from street level, helping to maintain the building's architectural character while still delivering modern hot water performance.

Not sure which installation suits your property? Our hot water experts can assess your site — rooftop or ground-level — and recommend the best approach.

Call 1300 062 788
Neopower horizontal split heat pump installed on ground beside a brick house in Melbourne
Flexible Installation

Rooftop or Ground Level — Your Choice

The Neopower horizontal split heat pump isn't limited to rooftops. The same low-profile system can be installed flat on the ground — ideal for townhouses, units, and homes where yard space exists but a standing upright tank doesn't fit the space or aesthetic.

Unlike conventional vertical all-in-one heat pumps that require significant clearance around them, the horizontal tank lays flat beside the wall — taking up minimal floor space and staying well below fence and window lines.

Rooftop Install

Frees up all ground space. Ideal for townhouses, apartments and flat-roof buildings. Less visible from street level.

Ground-Level Horizontal Install

Tank lays flat against the wall. Low profile, compact footprint. Great when roof access is limited or not preferred.

Who Is This For?

Townhouse owners, apartments, small blocks, rental properties, and any home where a traditional upright heat pump simply won't fit.

Horizontal heat pump Low-profile tank Space-saving hot water Townhouse heat pump Flat roof heat pump Ground-mounted split system
Technology

How the Rooftop Heat Pump Works

A heat pump doesn't generate heat — it moves it. By extracting thermal energy freely available in the surrounding air, the system delivers exceptional efficiency that a conventional electric heater can never match.

  1. 1

    Air Drawn Across the Evaporator

    A fan draws ambient air across the evaporator coil inside the condenser unit. Even at temperatures as low as -7°C, there is still useful heat energy in the air.

  2. 2

    Refrigerant Converts to Gas

    The evaporator absorbs heat from the air, causing the liquid R32 refrigerant to evaporate into a low-pressure gas — capturing that heat energy.

  3. 3

    Compressor Raises the Temperature

    The compressor pressurises the refrigerant gas, raising its temperature significantly into a hot, high-pressure state ready for heat transfer.

  4. 4

    Heat Transfers to Tank Water

    The hot refrigerant gas passes through the heat exchanger, transferring its energy to water circulating from the storage tank — heating it to 60°C.

  5. 5

    Refrigerant Returns to Liquid

    After giving up its heat, the refrigerant condenses back to a liquid and returns to the evaporator, repeating the cycle continuously and efficiently.

4 times more efficient
Energy Output per kW Input

From just 1 kW of electricity, a heat pump can produce over 4 kW of useful heating energy — a performance efficiency of approximately 400%. Conventional electric storage heaters convert just 1 kW in to a maximum of 1 kW out.

Energy Flow

1 kW Power Input
+
3 kW Free from Air
=
4 kW Hot Water Output

Refrigerant: R32

The Neopower Rooftop Heat Pump uses R32 refrigerant — a modern HFC with a significantly lower Global Warming Potential (GWP of 675) than the older R410A (GWP of 2088). This means a more environmentally responsible system without compromising efficiency or performance.

Technical Specifications

Available Models

Two tank capacities — 200 L and 300 L — each available with or without a built-in electric backup element. All models share identical heat pump unit specifications.

200 Litre Models

NA61-SS200A (no element)  |  NA63-SS200B (with element)

Ideal for households of 1–3 people. Compact footprint with full rooftop split performance.

Power Supply220–240 V / 50 Hz
Heating Capacity3,500 W
Rated Power Input865 W
Max Input Power1,250 W
Water Yield70 L/h
Ambient Temp Range-7°C to 43°C
Outlet Temperature60°C
RefrigerantR32 (770 g)
Noise Level53 dB(A)
Heat Pump Unit Size931 × 407 × 551 mm
Inner Tank316 Stainless Steel
Tank Capacity200 L
Max Tank Pressure0.85 MPa
Tank DimensionsØ540 × 1488 mm
Backup Element (B model)2.4 kW
Waterproof ClassIPX4

300 Litre Models

NA62-SS300A (no element)  |  NA64-SS300B (with element)

Suits households of 4–6 people. Larger tank capacity for high-demand households or small commercial use.

Power Supply220–240 V / 50 Hz
Heating Capacity3,500 W
Rated Power Input865 W
Max Input Power1,250 W
Water Yield70 L/h
Ambient Temp Range-7°C to 43°C
Outlet Temperature60°C
RefrigerantR32 (770 g)
Noise Level53 dB(A)
Heat Pump Unit Size931 × 407 × 551 mm
Inner Tank316 Stainless Steel
Tank Capacity300 L
Max Tank Pressure0.85 MPa
Tank DimensionsØ540 × 2182 mm
Backup Element (B model)2.4 kW
Waterproof ClassIPX4

* Test conditions: ambient air 19°C DB/15°C WB, incoming/final water temperature 15°C/60°C. Specifications subject to change without prior notice.

Peace of Mind

Industry-Leading Warranty

Neopower backs every rooftop heat pump with one of the most comprehensive warranty packages available in Australia. Full warranty policy and terms available at neopower.com.au.

10
Years
Storage Cylinder
Parts only
2-year parts & labour
5
Years
Refrigeration
Parts only
2-year parts & labour
5
Years
Electrical
Controller & sensor leads
2-year parts & labour
2
Years
PTR Valve & Consumables
Parts only

Ready to see the full product specifications? Download the Neopower Rooftop Heat Pump product brochure or speak to an expert today.

Common Questions

Rooftop Heat Pump FAQs

Everything you need to know about rooftop and horizontal heat pump installations.

A rooftop heat pump is a split hot water system where both the heat pump condenser and the storage tank are installed on the roof, rather than at ground level. The key differences are installation location, the use of a low-profile horizontal tank suited to flat roofs, and the enhanced airflow and ambient temperature conditions that can improve efficiency by up to 20%. The underlying refrigeration technology is identical to a ground-mounted split heat pump.
Yes — this is one of the key advantages of the horizontal split system. The low-profile tank can be installed flat on the ground against an exterior wall, just like a conventional hot water system but with a slightly increased footprint. This suits homes where roof access is difficult, not preferred, or where the roof structure isn't suitable. The condenser unit sits beside the tank, and the whole system stays close to the wall and below window height. 
Yes — it is one of the primary applications the rooftop heat pump is designed for. Townhouses and apartments often have minimal yard or balcony space, making ground-mounted installation impractical. The Neopower rooftop split heat pump's horizontal, low-profile tank is specifically engineered for flat roof configurations that are common in medium-density housing.
The 316 Grade Stainless Steel storage cylinder carries a 10-year parts warranty, along with a 2-year parts and labour warranty. The refrigeration components are warranted for 5 years (parts only, 2-year parts and labour). Full warranty terms and conditions are available at neopower.com.au.
Yes. The Neopower rooftop heat pump operates in ambient temperatures from -7°C to 43°C. Melbourne's winters rarely reach sustained temperatures below -3°C, so this system functions effectively year-round. For additional peace of mind, the B-series models include a 2.4 kW electric backup element that activates automatically if the heat pump alone cannot meet demand.
The Neopower rooftop heat pump is available in two tank sizes: 200 litres (models NA61-SS200A and NA63-SS200B), which suits households of 1–3 people, and 300 litres (models NA62-SS300A and NA64-SS300B), which suits families of 4–6 or higher-demand applications.
The Neopower rooftop split heat pump uses R32 refrigerant — a modern HFC refrigerant with a lower Global Warming Potential (GWP of 675) than older refrigerants such as R410A (GWP of 2088). This reflects Neopower's commitment to more environmentally responsible products without sacrificing performance.
The heat pump condenser operates at 53 dB(A) — roughly equivalent to a normal conversation. Because it is positioned on the roof, the distance and structure of the building further reduce the noise perceived by occupants in bedrooms and living areas below.
Heat pump hot water systems may be eligible for the Victorian Energy Upgrades program and federal STC (Small-scale Technology Certificate) incentives under the Renewable Energy Target. Eligibility depends on your location, installation circumstances, and the current rebate schedule. Contact Neopower or visit our Victoria Heat Pump Rebate page for current details.

Ready to Free Up Your Ground Space?

Talk to a Neopower hot water expert about rooftop heat pump installation today. We service Melbourne, Sydney, Brisbane and across Australia.

Not Sure What Hot Water System Suits Your Place?

Our team can walk you through the options — no cost, no commitment.

Neopower ™
Imaca Pty Ltd
ABN 651 4525 6542
1 Jellico Dr
Scoresby VIC 3179 Australia