NEOPOWER – Your Next Business Opportunity
The heat pump market in Victoria is experiencing unprecedented growth, driven by strong government incentives and increasing consumer awareness of energy efficiency. If you’re in the plumbing supplies, HVAC, or hardware business, this could be the opportunity you’ve been waiting for.
About NEOPOWER

We’ve been in the hot water business since 2010, focusing on heat pump and solar hot water solutions across Australia. Based in Scoresby, Victoria, we understand the local market and what Australian customers actually want.
Our product range covers all-in-one heat pumps, split systems, continuous flow gas units, and solar hot water systems. We’re not trying to be everything to everyone – we focus on what we do well.
What Makes Our Products Different
Energy Efficiency That Actually Works Our heat pumps deliver real energy savings that customers notice on their bills. No exaggerated claims – just solid performance that keeps customers happy.
Smart Controls WiFi connectivity and app control aren’t just fancy features – they’re what modern customers expect. Our systems deliver this without overcomplicating things.
R290 Refrigerant We use natural refrigerant that meets current and future environmental regulations. Future-proofing your business and staying ahead of compliance issues.
Reliable Performance Designed for Australian conditions – from Melbourne’s unpredictable weather to Queensland’s heat. We test our products where they’ll actually be used.
The Market Opportunity
Government Support Is Real
The current rebate system creates genuine opportunities:
- Solar Homes Program rebates reduce customer costs significantly
- Victorian Energy Upgrades (VEU) provides additional incentives
- Federal STCs further reduce upfront investment
- Multiple rebates can be combined
This isn’t a short-term policy experiment – the government is committed to electrification and energy efficiency.
Customer Demand Is Growing
More Australians are replacing old electric and gas systems with heat pumps. The technology has matured, prices have become competitive, and the savings are real.
Victoria leads the country in heat pump adoption, making it the ideal market to establish your position.
What We Offer Distributors
Products That Sell Themselves
Complete Range Multiple capacity options to suit different household sizes. We’ll provide specific product details when we discuss your requirements.
Warranty Coverage Comprehensive warranty terms that give you confidence when selling. Contact us for current warranty details.
Technical Support Real technical support from people who understand the products. No call centers – direct access to our technical team.
Business Support That Works
Training Programs Product training, technical training, and sales support. We keep it practical and relevant to your business.
Marketing Materials Professional brochures, technical specs, and digital assets. Quality materials that make you look professional.
Stock Management Flexible ordering and reliable delivery. We understand you can’t sell what you don’t have in stock.
Responsive Service Quick response times for technical queries and warranty issues. Your customers become our priority.
Why Partner With Us?
We Understand Your Business
We know that as a distributor, you need:
- Products that are easy to sell
- Reliable supply and delivery
- Technical support when you need it
- Competitive terms that let you make money
- Minimal hassles with warranty claims
We’ve Proven the Model
Our existing distributor network includes established plumbing suppliers, hardware stores, and HVAC specialists across Australia. We’ve learned what works and what doesn’t.
Customer Feedback Is Positive
Our customers tell us they choose NEOPOWER because:
- The products perform as promised
- Installation is straightforward
- Our support is responsive
- The energy savings are real
What We’re Looking For

Ideal Distribution Partners
Industry Experience You’re already in plumbing supplies, HVAC, or related industries. You understand the market and have established customer relationships.
Sales Capability You have sales staff who can learn about heat pumps and explain the benefits to customers.
Service Focus You understand that good customer service builds long-term business relationships.
Growth Mindset You see the potential in the heat pump market and want to build a significant business in this area.
What Success Looks Like
Successful NEOPOWER distributors typically:
- Invest time in staff training
- Actively promote the products to their customers
- Maintain good stock levels
- Build relationships with local installers
- Focus on customer satisfaction
Current Market Conditions
Policy Environment
Government rebates are creating strong customer demand. While policies can change, the trend toward electrification and energy efficiency is long-term.
Technology Trends
Heat pump technology continues to improve. All-in-one systems are becoming popular because they’re easier to install and require less space.
Customer Awareness
More customers understand heat pumps and their benefits. The education phase is largely complete – now it’s about providing good products and service.
Getting Started

Information You’ll Need
When we talk, we can provide:
- Current product specifications and pricing
- Warranty terms and conditions
- Distributor pricing and terms
- Training schedules and requirements
- Territory and market information
Simple Process
- Initial Discussion – Call or email to discuss the opportunity
- Product Briefing – We’ll show you the products and explain the benefits
- Business Discussion – Talk about territory, targets, and terms
- Site Visit – Visit our facility if you want to see our operation
- Agreement – If it’s a good fit for both parties, we’ll formalize the partnership
Contact Information
Ready to explore the opportunity?
Phone: 1300 062 788
Email: info@neopower.com.au
Best Time to Call
Our team is available during business hours. If you’re calling about distribution opportunities, mention that when you call – we’ll make sure you speak with the right person.
Frequently Asked Questions
Q: What’s the minimum order requirement? A: We’ll discuss this based on your market and capacity. We’re flexible for the right partners.
Q: Do you provide training? A: Yes, comprehensive training is included. We want our distributors to succeed.
Q: What about territorial protection? A: We discuss territory arrangements case by case. We’re not looking to oversaturate any market.
Q: How quickly can we get started? A: Once we agree on terms, we can usually have you operational within a few weeks.
Next Steps
The heat pump market in Victoria is growing, and the policy environment is supportive. If you’re looking for a new product line with genuine growth potential, let’s talk.
We’re looking for partners who are genuinely interested in building a long-term heat pump business with us. If you see the potential in this market and want to commit to developing it properly, we’d love to hear from you.
Call us on 1300 062 788 or email info@neopower.com.au to start the conversation




