HEAT PUMP

0
%

ENERGY SAVINGS

160
L

STORAGE VOLUME

0
STAR

COMPLIANT

0
YEARS

WARRANTY*

What is a heat pump?

What is a hot water heat pump?

Introduction to Heat Pump Hot Water Systems

A hot water heat pump system uses electricity to move heat from the air to heat water.

Extracting Heat from Air

Heat is extracted from the outside air to warm the water in the tank.

Key Components: Compressor and Heat Exchanger

A compressor and heat exchanger works with a refrigerant to transfer heat.

How the System Works

The compressor pressurizes the refrigerant, which absorbs heat from the air and transfers it to the water.

Energy Efficiency Benefits

Heat pump systems are more energy-efficient than traditional electric water heaters, leading to lower energy bills and a smaller carbon footprint.

Neo Power Heat Pump
Untitled design (7)

All-In-One Heat Pump

Untitled design (8)

Split Heat Pump

KEY FEATURES

EFFICIENCY

High efficiency blue titanium coating technology.

CONSERVATION

60% Annual Energy Savings.

FROST PROTECTION

Advanced controller activates pump and circulates warm water through panels at near freezing temperatures.

Group 11@2x

AESTHETICS

Perfect for flat roof townhouse developments! Low profile design for discrete installation. Out of sight, out of mind!

Group 46

IMPACT RESISTANCE

3.2mm toughened glass absorber plate protection.

Group 47

FLEXIBILITY

Panels, tank and gas booster* installed on roof freeing up backyard space for you to enjoy.

Group 12@2x

RELIABILITY

Controller displays tank and collector temperature, and faults codes for easy diagnostics.

Group 13@2x

LONGETIVITY

Industry benchmark components backed by the best warranty and after sales support in the industry.

EFFICIENCY

High efficiency blue titanium coating technology.

CONSERVATION

60% Annual Energy Savings.

FROST PROTECTION

Pump circulates warm water through panels at near freezing temperatures.

Group 11@2x

AESTHETICS

Sleek, black panels look great on any roof.

EFFICIENCY

The most advanced, highly-efficient coating technology.

CONSERVATION

60% Annual Energy Savings.

FROST PROTECTION

Advanced controller activates pump and circulates warm water through panels at near freezing temperatures.

Group 11@2x

AESTHETICS

Perfect for flat roof townhouse developments! Low profile design for discrete installation. Out of sight, out of mind!

Group 46

IMPACT RESISTANCE

3.2mm toughened glass absorber plate protection.

FLEXIBILITY

Two collector sizes for flexibility with installation.

Group 12@2x

RELIABILITY

Controller displays tank and collector temperature, and faults codes for easy diagnostics.

Group 13@2x

LONGETIVITY

Industry benchmark components backed by the best warranty and after sales support in the industry.

NEOPOWER HAS AGENTS
AUSTRALIA WIDE

Is Heat Pump Hot Water Worth It?

friendly heating
Eligible for government incentives and rebates
Lowers your carbon footprint for a sustainable future
Longer lifespan than conventional water heaters
  • Uses up to 60% less electricity compared to traditional water heaters
  • Extracts heat from the air for environmentally friendly heating
  • Higher initial cost but significant long-term energy savings
  • Eligible for government incentives and rebates
  • Reduces greenhouse gas emissions
  • Lowers your carbon footprint for a sustainable future
  • Efficient in various climates, including colder regions
  • Longer lifespan than conventional water heaters

HOW HEAT PUMP HOT WATER SYSTEM WORKS

1

A fan pulls in ambient air, allowing refrigerant to absorb heat and become gas.

2

The compressor increases the refrigerant’s temperature and pressure; heat transfers to water in the storage tank.

3

The refrigerant releases its heat to the water in the condenser, cools back to liquid form, and the cycle repeats for continuous water heating.

how heat pump hot water heaters work

CHEAP TO RUN

Running costs per year based on 150L per day

Heat Pump vs. Electric Hot Water Systems

Product TypeHeat PumpElectric Hot Water Systems
Energy Consumption (Per Year)1,000 - 2,500 kWh3,000 - 6,000 kWh
Electricity Savings Up to 60-75% SavingsNo Savings
Environmental ImpactLow - Utilizes Renewable Energy SourcesHigh - Dependent on Grid Electricity
Initial CostHigh (Reduced by Government Rebates)Relatively Low

OUR REVIEWS

We are positioned as a true market leader

5/5
4.6
Based on 40 reviews
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Y Roger
03:20 17 Apr 25
The large-scale gas-to-electricity conversion project has achieved excellent results and is highly satisfactory.
Jay Grasso
06:31 28 Mar 25
After ringing neo power with a minor fault with our system,they sent Matthew P out within 3 hours, he was fantastic,spending a lot of time explaining how he’d fixed it and also going through all the timers,etc as we were a bit afraid of all the features and how to use them, couldn’t recommend them enough, never had tradesperson who was so dedicated to spending the time to help us,thanks again.
graceful grace
21:13 02 Feb 25
My Neopower heat pump hot water system has been fantastic! It’s super energy-efficient and has really brought down my power bills. The installation was quick and hassle-free, and the team was great to deal with. Wish I had made the switch sooner. Highly recommend!
Lucas Che
09:27 02 Feb 25
Neopower heat pump’s been awesome. Heats water fast, super quiet, and no trouble at all. Definitely a good buy!
Jenny Ni
06:44 23 Jan 25
We recently upgraded to a Neopower solar hot water system, and I have to say, it’s been such a fantastic experience! I didn’t know much about solar systems at first, but their team was incredibly patient and walked me through all the options. They even recommended the best model based on our needs. It didn’t feel like they were just trying to sell something—it genuinely felt like they wanted to help.

On the installation day, the technicians arrived right on time and were super professional. They were careful to protect our floors and furniture, and the whole process was completed quickly. We’ve been using the system for a few weeks now, and the hot water is so reliable! The temperature is always just right for a shower. Plus, knowing that Neopower uses high-quality, durable materials gives me peace of mind for the years to come.

I’m so glad we chose Neopower—it’s worth every cent. If you’re looking to save on energy bills while being eco-friendly, I’d definitely recommend them!
Nora Chang
10:37 19 Jan 25
My old hot water system broke down, and a friend recommended Neopower. I decided to go with their all-in-one heat pump system, and the installation went smoothly. The technician was friendly and answered all my questions about how to use it. I’ve been using it for a few months now, and the hot water has been super reliable, plus my electricity bills have definitely gone down. Overall, it’s been a great experience—hopefully, the system lasts a long time!
Mike T
10:34 20 Dec 24
I recently upgraded to a Neopower all-in-one heat pump, and it has been an excellent decision. The system is compact, fits perfectly in my utility space, and works flawlessly. The hot water supply is consistent, even during peak usage times, and the energy saving are noticeable -- I have already seen a significant reduction in my electricity bills. The team was professional and efficient during installation, ensuring everything was done seamlessly. I couldn't be happier with the performance and reliability of this system. If you are considering an energy-efficient hot water solution, I highly recommend Neopower!
reggie tu
05:09 17 Dec 24
highly recommend, great service
origo origo
00:03 16 Dec 24
excellent hot water system. quite and eficient. very good

Heat Pump vs. Gas Hot Water Systems

Product TypeHeat PumpGas Hot Water Systems
Energy Consumption (Per Year)1,000 - 2,500 kWh3,000 - 6,000 kWh
Electricity Savings Up to 60-75% SavingsNo electricity savings, relies on gas prices
Environmental ImpactLow - Utilizes Renewable Energy SourcesHigh - Emits Greenhouse Gases
Initial CostHigh (Reduced by Government Rebates) Moderate
Running Costs (Per Year)$200 - $600 (depending on energy tariffs)$400 - $1,200 (depending on gas prices)
Lifespan15 - 20 years8 - 12 years

OUT HEAT PUMPS HOT WATER PROJECTS

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Tips for Maintaining Your Electric Heat Pump Hot Water System

Filter Cleaning

Filter Cleaning

Cleaning the Evaporator Fins: To maintain optimal performance, clean the evaporator fins annually with a soft brush. This ensures proper airflow and system efficiency.

Pipe Inspection

Pipe Inspection

Check for Leaks: Regularly inspect all pipes and connections for any signs of leaks or water damage, and keep the condensate drain clear to maintain system efficiency.

Water Temperature

Water Temperature

Water Temperature: Set the water temperature between 50°C and 60°C to balance comfort and energy efficiency, and ensure the PTR valve is functioning properly.

System Maintenance

System Maintenance

Drain, Flush, and Anode Replacement: Perform a major maintenance task every five years by draining and flushing the system and inspecting the sacrificial anode.

Professional Maintenance

Professional Maintenance

Professional Maintenance: Replace all safety valves every five years, and consider more frequent maintenance if your water supply has high TDS levels.

Get Your Free Money-Saving Assessment Now!

Neopower ™
Imaca Pty Ltd
ABN 651 4525 6542
1 Jellico Dr
Scoresby VIC 3179 Australia