What is a heat pump hot water system?

A heat pump hot water system uses electricity to move heat from the surrounding air into water. Neopower heat pumps convert 1kW of electricity into up to 5.4kW of heat, making them 3-5 times more efficient than traditional electric hot water systems.

How much can I save with a Neopower heat pump?

Neopower heat pump solutions can cut energy costs by up to 66% compared to conventional electric hot water systems.

Is there a government rebate for heat pumps in Victoria?

Yes, Victoria offers heat pump rebates. Neopower products are rebate-eligible. Visit https://neopower.com.au/victoria-heat-pump-rebate/ for details.

Do Neopower heat pumps work in cold weather?

Yes, all Neopower heat pumps are designed and tested to withstand Australian climate extremes including frost. The optional hybrid system with electric booster provides additional heating in winter.

Can I control my Neopower heat pump remotely?

Yes, Neopower heat pumps with Wi-Fi can be controlled remotely via the free app. The Black Shield model also features a smart color touch screen.

Where can I buy Neopower products?

Neopower has distributors Australia-wide including plumbing supplies, hardware stores, and heating companies. Visit https://neopower.com.au/solar-distributors/ or call 1300 062 788.

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Heat Pump 2.0

Black Shield

All-In-One Heat Pump

- Super Efficiency COP 5.4
- Advanced Inverter Compressor
- Smart Color Touch Screen
- 7 Years Warranty*

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Black Diamond

All-In-One Heat Pump

- R29 Refrigerant
- Wi-Fi Control
- Rated Up to 6 People
- 6 Years Warranty*

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CONTINUOUS
FLOW
GAS
HOT
WATER

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EVACUATED
TUBE
SOLAR
HOT
WATER

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FLAT
PANEL
SOLAR
HOT
WATER

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Leading the Way in Hot Water Innovation

Established in 2010, Neopower is one of Australia’s leading heat pump suppliers, dedicated to providing energy-efficient hot water solutions for homes and businesses. Our product range includes All-in-One Heat Pumps, Split Heat Pump Systems, Continuous Flow Gas Hot Water Systems, and Solar Hot Water Systems. Each product is carefully designed and rigorously tested to withstand Australia’s tough climate conditions. With a focus on sustainability and performance, Neopower ensures reliable hot water supply while helping you save on energy costs over the long term.

Our extensive distribution network includes hundreds of plumbing supplies stores, hardware stores, and heating & cooling companies, ensuring that our products reach customers even in regional and remote areas.

All-In-One Heat Pump

Split Heat Pump

EVACUATED TUBE

CONTINUOUS FLOW

FLAT PANEL SPLIT

LOW PROFILE

CLOSED COUPLED

OUR GUARANTEE

We promise you

EFFICIENCY

Neopower products are designed around energy efficiency

CONSERVATION

Energy efficiency and longevity reduce greenhouse gas emissions

WEATHER PROOF

Neopower products are designed to withstand frost and extreme heat

RELIABILITY

Neopower products deliver a hassle free user experience

LONGETIVITY

Designed to withstand the test of time in Australian conditions

AESTHETICS

Strategic design and neutral colours deliver superior aesthetics

EFFICIENCY

Our heat pump can convert 1kW electricity into 4kW of heat.

CONSERVATION

Climate-friendly and cost-effective refrigerants.

SAVINGS

Cut energy costs by up to 66% with Neopower’s Heat Pump solutions.

RELIABILITY

The smart touch screen makes controlling the system and changing settings hassle free.

CONVENIENCE

WiFi function with free App can control and monitor the heat pump remotely.

OPTIONAL HYBRID SYSTEM

Can be equipped with an electric booster for quicker water heating in winter.

NEOPOWER HAS AGENTS
AUSTRALIA WIDE

Neopower was established in 2010. After a thorough assessment of the Australian hot water industry, a clear vision was established.

Develop hassle free hot water products through technical innovation.

Neopower continuous flow gas hot water systems have been designed with the Australian consumer in mind. 26 Litre Per Minute (LPM) and 30 LPM options guarantee hot water on demand. Highly efficient, reliable, cost effective and flexible with installation; optional controllers allow specific temperature delivery to any fixture for a safe, worry free user experience. Available in 50C & 60C preset our continuous flow gas hot water units are the perfect solution for any application.

Solar Hot Water

Our evacuated tube solar hot water systems deliver unparalleled efficiency and reliability. Clever system design, relentless product development and carefully selected, rigorously tested components ensure Neopower systems withstand the test of time, even under Australia’s harsh climatic extremes.

Neopower’s comprehensive range of flat panel solar hot water includes split system (tank on ground), as well as roof mounted options including both Low Profile systems suited to flat roof dwellings and traditional Closed Coupled systems. Six Star, VEET and Nathers compliant, Neopower flat panel solar hot water systems are the perfect energy efficient solution for any application.

OUR REVIEWS

We are positioned as a true market leader

 5/5

Neopower Heat Pumps & Solar Energy Solutions

4.6

Based on 40 reviews

review us on

Y Roger

03:20 17 Apr 25

The large-scale gas-to-electricity conversion project has achieved excellent results and is highly satisfactory.

Jay Grasso

06:31 28 Mar 25

After ringing neo power with a minor fault with our system,they sent Matthew P out within 3 hours, he was fantastic,spending a lot of time explaining how he’d fixed it and also going through all the timers,etc as we were a bit afraid of all the features and how to use them, couldn’t recommend them enough, never had tradesperson who was so dedicated to spending the time to help us,thanks again.

graceful grace

21:13 02 Feb 25

My Neopower heat pump hot water system has been fantastic! It’s super energy-efficient and has really brought down my power bills. The installation was quick and hassle-free, and the team was great to deal with. Wish I had made the switch sooner. Highly recommend!

Lucas Che

09:27 02 Feb 25

Neopower heat pump’s been awesome. Heats water fast, super quiet, and no trouble at all. Definitely a good buy!

Jenny Ni

06:44 23 Jan 25

We recently upgraded to a Neopower solar hot water system, and I have to say, it’s been such a fantastic experience! I didn’t know much about solar systems at first, but their team was incredibly patient and walked me through all the options. They even recommended the best model based on our needs. It didn’t feel like they were just trying to sell something—it genuinely felt like they wanted to help.

On the installation day, the technicians arrived right on time and were super professional. They were careful to protect our floors and furniture, and the whole process was completed quickly. We’ve been using the system for a few weeks now, and the hot water is so reliable! The temperature is always just right for a shower. Plus, knowing that Neopower uses high-quality, durable materials gives me peace of mind for the years to come.

I’m so glad we chose Neopower—it’s worth every cent. If you’re looking to save on energy bills while being eco-friendly, I’d definitely recommend them!

Nora Chang

10:37 19 Jan 25

My old hot water system broke down, and a friend recommended Neopower. I decided to go with their all-in-one heat pump system, and the installation went smoothly. The technician was friendly and answered all my questions about how to use it. I’ve been using it for a few months now, and the hot water has been super reliable, plus my electricity bills have definitely gone down. Overall, it’s been a great experience—hopefully, the system lasts a long time!

Mike T

10:34 20 Dec 24

I recently upgraded to a Neopower all-in-one heat pump, and it has been an excellent decision. The system is compact, fits perfectly in my utility space, and works flawlessly. The hot water supply is consistent, even during peak usage times, and the energy saving are noticeable -- I have already seen a significant reduction in my electricity bills. The team was professional and efficient during installation, ensuring everything was done seamlessly. I couldn't be happier with the performance and reliability of this system. If you are considering an energy-efficient hot water solution, I highly recommend Neopower!

reggie tu

05:09 17 Dec 24

highly recommend, great service

origo origo

00:03 16 Dec 24

excellent hot water system. quite and eficient. very good

OUR REVIEWS

We are positioned as a true market leader

 5/5

GREAT PRODUCT! AWESOME SERVICE!

From initial consultation, the service provided by Neopower has been great. We are located in Melbourne and the Neopower Solar Hot Water system is well suited to our family of four. Very happy with our purchase.